Is the person in front of you interested in what you have to say? Is the news causing worry? Learn to read what the body is saying.
Facilitation does not have to be as difficult as becoming a Master Jedi. It is a subtle art, indeed, which needs a pool of soft skills. Adjacent to the specific skills, check out this set of tools.
People like to be treated as equals, but staying humble is something few people can do. Dominance gestures make people exposed to them, feel uncomfortable.