Feedback: Was it right or wrong, if nobody’s telling you?
Unexpressed negative feedback usually clutters and bursts into conflicts. Don’t let that happen!
5 verbal communication keys that should ring the alarm
A good listener pays attention not only to the message, but also to its packaging.
“Scream so I can hear you” – the wrong approach to people management
We often grant attention to people proportional to the noise they make, instead of the results they achieve or the situations they deal with.
