The unexpected reciprocity decay: when does a favour expire?
Are you upset when people you've helped don't return the favour? It's a normal phenomenon called reciprocity decay. Favours do expire.
Reaction formation: why people act opposite to their emotions
Reaction formation: from the young boy bullying a girl he likes to the sad adult laughing all the time. A defence mechanism.
Compartmentalization – a way to organize life, so you can cope with it
Compartmentalization is a defence mechanism meant to help you overcome dark times. However it should not become a way of living.
Acting like a baby – the Regression defence mechanism
Regression defence mechanism is an unconscious response that eases anxiety and “helps” avoid dealing with the real issue. That doesn't help.
Overcoming bad events: the 5 stages of mourning
Major negative events in our lives (shattered dreams, breakups, job losses and other) trigger the process of mourning. Knowing its stages can help you heal faster.
How to move from a drama triangle to a peaceful one
The drama triangle (aggressor, victim or saviour) is a dysfunctional behaviour that undermines your efforts. Learn to escape it!
The physiology of winning in a conflict: keep calm!
To win a conflict or at least get the best possible outcome, you need to stay rational and not respond to emotions. Keep calm!
Who wins when you put ego over relationships?
A big ego turns everything into a competition. It feeds anger, jealousy and poor communication. Who's winning when you put ego over relationships?
Mirroring – an empathy exercise in 3 easy steps
The Imago dialogue is an exercise for developing empathy. By using the mirroring technique on yourself you'll discover some new vantage points!
Communication – does a good manager walk the talk?
Management communication should be responsible, transparent and not mislead people. We also have to take ownership for our own naivety.